The Comment Tracker allows for interaction between the Host (or the guests) of the Hangout On Air and the viewers, by collating comments or questions live from them. Comments can come from the Google+ Event page; YouTube, or Twitter.
Viewer’s comments can also be brought onto the screen for Viewers to see, as part of the broadcast.
The first article in the two part series, “How to setup the Hangout Comment Tracker”, looked at collating comments from the Google+ Event page and YouTube. It also showed you how to install the Comment Tracker.
This second article looks at the Comment Tracker for Twitter. Specifically that means collating comments from Twitter sources that use a unique Hashtag for the Event, to appear on the Hangout On Air Event.
Again, it’s important to note that the Comment Tracker only works for Public Hangout On Air (HOA) Events.
Comment Tracker for Twitter – URL Source
Collating viewer comments coming in from Google+ and YouTube are relatively straightforward as was shown in the first article.
However, those coming in from Twitter require just a little bit of a work around and we do this by creating a Widget to put into “Sources” field of the Comment Tracker.
Go to your Twitter account, click on the Gear, and then click on “Settings”.
Then click on “Widgets” to create a new Widget.
Once you’re on the “Create a user widget” page, click on the “Search” tab.
This now takes you onto the page to configure your Hashtag. The Hashtag should be unique and specific for your Event. For this example we’ll use #HOA2014.
This unique Hashtag is typed into the “Search Query” field and “Create widget” is clicked.
On the following page, after the Widget has been created, make any changes and then press the blue “Save changes” button.
After the changes have been made and saved, then copy the Widget URL.
Then paste the Widget URL onto a notepad or something similar.
It is this Twitter URL for the Widget that is used in the Comment Tracker.
Paste the Twitter Widget URL into the Sources field of the Comment Tracker.
Then click on Add.
You will now see that the Twitter Widget URL with the hashtag #HOA2014 has been added to the Sources. This Twitter hashtag will be used to bring in comments into the HOA via the Comment Tracker.
Bottom line, when anyone uses the hashtag #HOA2014 in a Twitter tweet during the HOA Event, it will show up in the Comment Tracker Stream.
You will note that the Twitter Widget URL appears with the other Source URL’s for the Google+ Event page and YouTube which we created in the first article.
Comment Tracker Stream
You can see in the image below that the “Stream” tab for the Comment Tracker is located to the right of the “Sources” tab.
Once you have found all the Sources [Google+ Event page, YouTube & Twitter], click on the Stream tab on the Comment Tracker. This will bring in all comments from “Sources” which are color coded.
For the purposes of this demonstration, I created 2 tweets and these have popped up. If there were comments from Google+ or YouTube, they would also be showing.
In the Stream, all comments from the different Sources are uniquely color coded.
Of importance, comments in the Stream cannot be seen by Viewers. They can only be seen by the Host (or the guests) of the Hangout On Air.
Comment Tracker Stream Icons
There are three of them:
1. Eye Ball Icon:
You can display a comment, from any source, on the screen for everyone to view by clicking on the “eye ball” icon.
When showing a comment on the screen, the “eye ball” has a slash through it. When the “eye ball” is clicked again, the viewing screen is returned to video view or normal view of the Hangout.
2. Delete Icon:
Exactly what is says. After you’ve addressed, answered or don’t care for a comment you can delete it and it disappears from the Stream.
3. Pin Icon:
The Pin icon, which is located on the far right of every comment, will pin that comment to the top of the Stream.
This concludes the second and final article of this two part series on the Comment Tracker.
Using the Comment Tracker for Twitter requires a Twitter Widget URL to be created with its unique hashtag specific to the HOA Event. You were shown step-by-step instructions on how to create the Widget and insert it into the Comment Tracker to collate Twitter comments.
The next article will look at the other main method of tracking Viewer Comments, and that’s the Q&A app.